Custom, Pre-Order, Returns & Shipping
Custom Returns Policy
In order to provide you with the ability to customize one-of-a-kind clothing, totes, hats and other customizable items we've developed strategic partnerships with direct to garment print providers here in the US. This means that we will never physically touch your product before you receive it. We are 100% confident in the quality of work and care these veted manufactures provide their customers. So because of this, Declaration & Co. does not accept returns, exchanges or credits for custom created items. It is the utmost importance to us that you love your custom item and we'd love to help trouble shoot any issues that arise during the process. So please feel free to email or call us to discuss solutions.
Custom Order Disclaimer
All content is subject to approval. Declaration & Co. has the final right to approve or deny additional graphics or text added to Declaration & Co. design. If you're order is denied you'll receive an order cancellation email within 24 hours.
Custom Product Shipping
Your order should ship with 10 business days from the time you receive your order confirmation email. Weekend and holidays are not counted in those days. If you feel that there's been a delay in receiving your custom purchase please call or email us. Declaration & Co. will provide tracking and details of order status along the way, please log into your account to view this information.
Pre-Order Product Launches Return Policy
You may cancel a pre-order item within 24 hours of reserving your pre-launch. All pre order product launches are eligible for full refunds within 5 days after receiving your item. These items must be in brand new, unworn condition with all tags, bags and original shipping/packaging materials. Failure to produce these items will result in store credit. If you're issued a full refund, please be patient and expect a full refund to process within 48 business hours (excludes weekends and holidays). If more than 72 hours have passed and you do not see a refund please contact or email us so we can resolve the issue.
Pre-Order Product Shipping
Thank you so much for pre-ordering one of our amazing graphic products. We will begin producing these items within the next 4 weeks once the pre-order window closes so please be patient with us. In the rare event that we determine the demand for a particular release does not meet minimum requirement we will cancel the pre-launch and fully refund your purchase.